Friendly Home IT Assistance
Newcastle and Lake Macquarie areas
About Us
We help home users resolve their IT tech issues. No jargon, no stress — just friendly assistance. We operate in the Newcastle and Lake Macquarie areas
- PCs and Laptops
- Printers and Scanners
- Phones and Tablets
- Wi-Fi and Internet
- Guidance and tips on usage
We will come to you and provide "at home" assistance for your IT technical issues at a very affordable and competative price
Check PricingServices
Some of the popular services which we can provide. Contact us to discuss your particular IT issue
PC and Laptop Setups
Transferring Files, Installing Updates, Installing Applications, Configuring Backups and Security
Printers and Scanners
Setup, configure, and connect them to your PC devices. Show you how to use and mantain them
Wi-Fi and Internet
Setup, configure Wi-Fi and Internet connections. Troubleshoot network drop-outs and problems
Performance Tune-ups
Performance tune-ups that restore speed, stability, and reliability of your computer
Pricing
Simple Pricing Plan
$80 / hour
- $80 per hour for first hour
- Then $35 per each half hour
- No call out fee Newcastle and Lake Mac
- Discount rate for seniors
- Pay by Card, Bank Transfer, or Cash
Testimonials
What customers have said:
Margret
Eleebana
“Pete explained things slowly and in plain English. My emails work again!”
David
Warners Bay
“Pete fixed our Wi‑Fi dropouts and set up the printer. No fuss.”
Leah
New Lambton
“So patient with Mum on her iPad. Highly recommend."
Frequently Asked Questions
Do you offer home visits?
Yes — most jobs are done at your home. Remote help is also available when suitable.
Can you provide assistance during weekends and evenings?
Yes — contact us and we will schedule a suitable appointment time.
Can you help with scams and security issues?
We remove viruses, check for any suspicious emails or activity, set up protections, and teach safe habits.
What if I’m not good with technology?
That’s exactly who we are here to help. We will come to your pace and provide assistance or guidance, avoiding the jargon.
Are you police checked and insured?
Yes. We’re ABN‑registered, police checked, and insured. We can provide the documentation on request.
Contact
Call anytime 7 days a week or drop us an email
Call Us
0427498369
Email Us
kindtechservices@outlook.com